When you shop with My Store, you're trusting us with your information — and we don't take that lightly. This policy explains what we collect, why we collect it, and, most importantly, what say you have over it. You're always free to ask us questions, request a copy of your data, or ask us to delete it.
What You Share With Us
- Order details you give us at checkout: name, shipping and billing address, email, phone number, and payment information.
- Browsing activity on soleloom.shop, like the pages you view, items you add to your cart, and how you arrived at our store.
- Device and cookie data, including your IP address, browser type, and identifiers set by cookies so the site remembers your cart and preferences.
Why We Use It
Your information lets us fulfill and ship your orders, respond when you contact us, prevent fraud, and understand which parts of soleloom.shop are actually useful to you. If you've opted in, we may also use your email to tell you about new products or promotions — and you can opt out at any time.
Who We Share It With
We never sell your personal information. We do share it with the partners who help us run the store: payment processors that securely handle your transaction, shipping carriers that deliver your order, and analytics providers that help us see how soleloom.shop is performing. Each of these partners is only given what they need to do their job.
Cookies, Your Way
Cookies keep items in your cart and help us recognize returning visitors. Most browsers let you block or delete cookies through their settings — do this anytime, though some features of soleloom.shop may not work as smoothly without them.
How Long We Keep It
We hold on to your order and account information for as long as needed to serve you, meet our legal and accounting obligations, and resolve any disputes. When it's no longer needed, we remove it.
Your Choices
You're in control here. At any time, you can ask us to:
- Send you a copy of the personal information we hold about you.
- Correct information that's out of date or inaccurate.
- Delete your account and personal data.
- Stop sending you marketing emails.
California residents have additional rights under the CCPA, including the right to know what personal information is collected and to request its deletion. To exercise any of these choices, just reach out — we aim to respond within a few business days.
Children's Privacy
My Store is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has shared information with us, contact us and we'll remove it promptly.
Updates to This Policy
We may revise this policy as our store grows or laws change. The version posted on soleloom.shop is always the current one, and we encourage you to check back occasionally.
Reach Us
Questions about your privacy or want to exercise any of the rights above? Email us at service@soleloom.shop — we're glad to help.